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Utility Billing Department

The mission of the Utility Department is to provide billing and inquiry services of the highest quality to the residents of Union in an efficient and progressive manner.

We are committed to providing these services with integrity, honesty, fairness, and a dedication to excellence while complying with all Utility Billing laws and standards.

Meter readings are conducted monthly by Public Works employees; the reads are then inputted into our database where they are calculated. A file is then created and bills are printed and mailed. Winter reads consist only of the downtown businesses and a few residents, with more residents being added each year due to the meter replacement program. Winter reads is approximately November through April.

The department also serves as a point of contact for customers who have inquiries regarding their bills and for residents who wish to establish a new account or close-out an account from a property which they have vacated.

Inquiries can be made by calling city hall at (541) 562-5197.

Water & Sewer Rates:

WATER COSTWATER
PROJECT FEE		SEWER
COST		EMS FEE
PER REU		TOTAL
BASE FEE
Residential
(1-REU)
Single-family
residence		$23.36
1000 cubic ft		$6.00$53.30$10.00$92.66
Commercial
Small Business		$15.71
200 cubic ft
on 3/4 meter		$6.00$53.30$10.00$85.01
Disconnect Rate
(temporary disconnect)		$14.70$6.00$33.03$10.00$63.73
New Customer Setup
(non refundable)		$25.00N/A$25.00N/A$50.00

REU = Residential Equivalent Unit || Ordinance No. 508 & 515

Excess Use: For each cubic foot of water used in EXCESS of the base allowance listed above, there will be a charge of 1¢ per cubic foot.

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